Shipping, Return & Repair Policy

Shipping Details:
-Orders are shipped via USPS Priority Mail.

-Worldwide Shipping take 3-5 business days to be processed and shipped and trackig number is sent to the email that was registered in the order.

-We are not responsible for delays caused by USPS or wrong delivery information.

-Replacements are not made for lost orders that have been correctly shipped.

Please Note: If your order has not arrived by the estimated delivery date, before contacting us, you should verify:

• Checking the tracking number on your email.
• Make sure we have the correct delivery address & details for your order.
• Checking at USPS Post Office and look on safe areas, the driver may have left near you.
• If your order was submitted successfully and is lost; accessories are not replaced and you will need to claim directly with USPS.

Return Policy:

-Orders will not be canceled and we do not refund money for purchases in www.nataliamoralesjewelry.com, included all collections, special orders, deals and sales accessories.

-Earrings are not returned.

-If you need to return another accesory you only have 3 days from the date you receive the order.